For retail partners
Retail-partner questions and answers
Find partnership contact details, Okinus Hub access, and the right support path for your retail team.
How can I ask about becoming a retail partner?
Email information@okinus.com with your business name, contact details, and questions about partnering with Okinus.
Contact the partner team →Where do existing partners log in?
Use Okinus Hub for established retail-partner access and support.
Open Okinus Hub →Where can I get help with training or a transaction?
Use your established account contact or Okinus Hub. You can also call 800-472-1334 for routing assistance.
Find support options →Is training available for my sales staff?
After your retailer application is approved, your assigned account manager can coordinate training. Educational videos, a library, and learning aids are available in the assistance area of Okinus Hub. Contact your account manager for additional training when your team changes.
Open Okinus Hub →How do I reset my partner password?
Choose the forgot-password option on the Okinus Hub login screen and follow the emailed reset instructions. If you need more help, contact your assigned account manager.
Go to partner login →Where do I confirm fees, payment timing, or approval validity?
Confirm current program details through your agreement and established Okinus account contact. These details should not be inferred from a general website description.
Open the partner portal →Which merchandise categories does Okinus currently offer?
Okinus categories are Furniture, Appliances, and Electronics. Breeze Lease Purchase is a separate sister-company pathway for home-improvement needs.
Explore the partner experience →When can I contact Okinus?
Our published hours are Monday–Friday, 9:00 a.m.–6:00 p.m. ET, and Saturday, 9:00 a.m.–5:00 p.m. ET. We are closed Sunday.
See contact details →Where can I read the public retailer agreement?
The public Certified Retailer Agreement is an informational copy. Confirm the agreement and terms applicable to your partnership through your established account channel.
Read the public copy →What marketing support can I request?
Ask your account manager about in-store materials, website banners, logos, social graphics, print messaging, and seasonal or customized email campaigns. Confirm the materials and claims appropriate to your program before use.
Explore marketing support →Still have questions? Contact Okinus.